What We Collect and Why We Hold It
When you create an account with us, we collect the details you submit — your name, email address, mobile number and, where required for wallet verification, your bKash, Nagad or Rocket account reference. This information is needed to process your deposits, confirm withdrawals and keep your
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account secure. We also collect device and session data — the browser type, IP address and pages visited — to detect unusual access patterns and protect your account from unauthorised entry. Payment data linked to bKash, Nagad and Rocket transactions is handled through encrypted channels and
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is never stored in plain text on our servers. We do not collect your wallet PIN or any authentication credential from your mobile money app. Where you contact our support team, the conversation record is retained to help resolve follow-up queries. Data is held only for
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as long as it is needed for the purpose it was collected, or as required under applicable law. Your continued use of the platform after any update to this policy indicates acceptance of the revised terms. Access to and use of our services is subject to
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your local law and the eligible regions we operate in.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.